FREQUENT QUESTIONS

How can I contact you?
You can contact us simply by sending an email to
duquesasboutiquebygrecia@gmail.com with your question, doubt or comment in detail.

What payment methods do you accept?
We accept all major credit cards (VISA, MasterCard,
AMEX ...) ATH Movil, Cash App and Zelle

When will my order be processed?
All orders are handled and shipped from Orlando FL
Please allow additional time for your order to be processed
during holidays and sales seasons.

We process orders from Monday to Friday. Orders will be processed within10 -15 business days from the order date and will ship the next day after the processing day. Please note that we do not ship on weekends.

How long will it take to receive my order?
Once you place your order, please allow 14-20 business days for
processing your orders and between 15 and 30 business days.

The prices shown on our website are tax free in US

What if the items I received are defective / incorrect / damaged?
Contact us within 7 days of receipt of
your order if you received an incorrect, missing or defective merchandise. Include your order number, article photographs and all references related upon receiving your package. We will try our best to resolve your case successfully as soon as possible.

Returns are not accepted unless the product is defective or incorrect.