SHIPPING POLICY

When will my order be processed?

All orders are carefully handled and shipped from our studio located in Saint Cloud, FL.

• Please allow additional time during holidays and sales seasons.
• We process orders Monday through Friday.
• All orders are pre-orders and will be processed within 8 weeks from the order date.

How long will it take to receive my order.

Once your order is placed, please allow 8 weeks of processing time plus the shipping time selected at checkout.

• Shipping time depends on the method chosen and paid by the customer.

Incorrect Shipping Address

It is the customer’s responsibility to provide the correct shipping address at checkout.

• If an order is returned to us due to an incorrect or incomplete address entered by the customer, Duquesa’s Boutique is not responsible for the error.
• The customer will be required to provide a valid updated address and purchase a new shipping label in order for the package to be resent.
• Refunds will not be issued for orders returned to us due to customer error.
• If the customer chooses not to purchase a new shipping label, the order (including the products and original payment) will be considered forfeited.